GENERAL TERMS & CONDITIONS OF SALE (GTCS) OF THE SITE INCIMILANO.COM DATED 03/12/2023

Table of contents

 

• Article 1: Definitions 
• Article 2 : Enforceability and modifications of the GTCS
• Article 3 : Purpose 
• Article 4: Use of the Site and creation of a customer account
• Article 5 : Order
• Article 6 : Prices
• Article 7 : Payment 
• Article 8 : Delivery
• Article 9 : Delivery in conformity, Exchange and return of a Product 
• Article 10 : Guarantees
• Article 11 : Force majeure
• Article 12 : Personal data
• Article 13 : Intellectual Property
• Article 14 : Agreement of proof
• Article 15 : Language
• Article 16 : Applicable law - Disputes 
• Article 17 : Nullity of a clause
• Article 18 : Mobile

 The Site is provided by Inci Milano.

 The Terms and Conditions define and govern the terms and conditions of sale on the Site and the delivery of products to the Customer. They determine the respective rights and obligations of the Customer and Devothema within the framework of their commercial relationship. 

Article 1: Definitions 

"Customer(s)" means the natural or legal person(s) who purchases on the Site (with or without registration). 

"Parties" refers jointly to Inci Milano and Customer Or User(s);

"Product(s)" refers to all products offered for sale on the Site;

"Site" refers to the website https://incimilano.com/ on which the products are offered;

"User(s)" refers generally to the natural person(s) using the Site, whether or not they are a Customer (with or without registration). 

 

Article 2 : Enforceability and modifications of the GTCS

The GTCS constitute the only contractual document opposable to the Parties, to the exclusion of any other physical or digital document, prospectus, catalogs or photographs of the products which have only an indicative value.

 

The GTCS prevail over any other general or specific terms and conditions of sale, not expressly accepted by Inci Milano. They may be supplemented, if necessary, by special terms and conditions of sale for certain Products or services, which supplement the GTCS and, in case of contradiction, prevail over the latter.

 

The GTCS apply without restriction or reservation to all Products offered by Inci Milano on the Site.

 

The GTCS applicable to the order are those in force on the day of the order placed by the Customer at the time of validation of the order by the Customer.

 

The GTCS are only valid for a specific sale. Their possible repetition from one sale to another does not create any acquired right to the benefit of the Customer nor any framework contract between Inci Milano and the Customer.

 Article 3: Purpose 

Inci Milano, through its website, proposes to sell products such as clothes, accessories or posters created by Inci Milano and designer Inci Milano.

 

Article 4: Use of the Site and creation of a customer account

The use of the Site, as well as the creation of a personal account, are free.

 

The use of the Site by a User does not require the prior creation of an account. 

 

If the User wishes to create a personal customer account, the User will have to fill in a registration form including: his name, his first name, his e-mail address. He will have to choose a password. 

 

His email address will be his login.

 

A User who has created a customer account has the possibility to personalize his profile:

- Changing the password ;

- Changing preferences ;

- Modification of the coordinates.

 

The login and password are personal, confidential, and not transferable to third parties. The User is the owner of the account created and has access to it through his login and password.  

 

It is the User's responsibility to maintain the confidentiality of this combination allowing access to his account. Otherwise, Inci Milano cannot be held responsible for any fraudulent use of this information. 

 

If the User loses and/or forgets his password, he may request a password reset from the Site. 

 

After having previously informed the User, Inci Milano may, for the needs of the operation of the Site, to preserve the security of the data, modify, change, or delete an identifier and/or a password at any time.  

 

The User warrants the truthfulness and accuracy of the information provided to Inci Milano through the Site. 

 Article 5 : Order

 5.1 Acceptance of the GTCS

The Customer must read these GTCS carefully before proceeding with the payment of a Product order. At the time of placing an order on the Site, the Customer acknowledges having read, understood, and accepted the GTCS without limitation or condition, by checking the appropriate box.

 

The Customer undertakes to read the GTCS with each new order, the latest version of the said GTCS applying to any new order of Product.

 

By accepting the GTCS, the Customer declares to be of legal age in his place of residence.

5.2 Characteristics of the Products

The Products on sale on the Site are each the subject of a description mentioning their characteristics.

 

Before ordering any Product, Inci Milano recommends that the Customer take note of the information on the Site and strictly comply with the use for which the Product is intended, the precautions for use and the contra-indications of each Product that he/she wants to order. 

 

Inci Milano will not be held responsible and will not refund the Product in case of allergy to any of the components of the Products displayed on the Site.

5.3 Ordering procedure

The orders of Products are placed, directly on the Site.

 

To place an order, the User, after having filled his virtual basket by indicating the selected Products, the desired quantities and if necessary the size and/or the color, then clicks on the "Check Out" button.

 

The User can access the summary of his basket at any time as long as the order is not definitively validated and can modify the contents of the virtual basket.

 

As part of his order, the User is invited to provide his contact information for delivery and billing purposes. He must fill in all the fields marked as mandatory in the form provided for this purpose. Orders that do not include all the required information cannot be validated.

 

The User/Customer warrants that all information provided in the order form is accurate, current, and truthful and is not misleading.

 

The Customer is informed and accepts that his information is proof of his identity and commits him as soon as it is validated.

 

The sales contract is formed at the time of the confirmation of the order by the Customer.

Inci Milano will send, as soon as possible, a confirmation of the order by email, to the email address provided by the Customer.

 The Customer must ensure that the contact information provided when ordering or updating the account is correct and that it allows the Customer to receive the order confirmation email. If the Customer does not receive the confirmation email, the Customer must contact Inci Milano at the address mentioned in the legal notice.

 In the event of a change of address or cancellation request prior to shipment, the Customer may contact Inci Milano via e-mail.

Devothema recommends that the Customer keep the information contained in the order confirmation.

 The date of the order is the date on which Inci Milano acknowledges receipt of the order. The deadlines indicated on the Site or directly by Inci Milano only start to run from this date.

 

The Customer will receive the original invoice upon delivery of the Products.

 

Inci Milano reserves the right to refuse any order for legitimate reasons and more particularly if the quantities of products ordered are abnormally high for Customers having the quality of consumers.

 

The archiving of communications, order forms and invoices is carried out on a reliable and durable support to constitute a faithful and durable copy. These communications, order forms and invoices can be produced as proof of the contract.

 

Article 6 : Prices

The prices of the products on the Site are indicated in Euro, excluding delivery costs and taxes ; the latter being at the charge of the Customer.

 

The prices of the products are those in force at the time of the order by the Customer. 

 

Inci Milano reserves the right to modify its selling prices at any time before the order is taken. 

 

The total amount due by the Customer (including shipping costs) is indicated on the order confirmation page.

 

The promotions or offers (such as discounts on the delivery price, discounts on certain Products or certain orders...) indicated on the Site are valid, in the absence of indication of duration, only during the time of their indication on the Site.

 

The discount codes are not cumulative and can only be used once in an order.

 

No refunds or credits will be given for overspending. If the discount code does not cover the value of the merchandise, the difference can be paid using any of the accepted payment methods. The value of the promotional code will not be paid in cash and will not earn interest.

 

Article 7 : Payment

 

7.1 Terms of payment

The orders of Products are payable cash, with the order directly on the Site.

 

Payment is made through a secure payment system by credit card (Visa, Amex, Mastercard), Paypal (including via the Express checkout service).

 

Devothema reserves the right not to accept certain foreign bank cards.

 

The Customer guarantees Devothema that he/she has the necessary authorizations to use the chosen method of payment.

 

Any order validated by the Customer will be considered as effective by Devothema only after acceptance by the payment service.

7.2 Default of Payment

Inci Milano reserves the right to refuse to honor an order or to make a delivery from a Customer who has not paid in full or in part for an order or with whom a payment dispute is being administered.

 

Inci Milano reserves the right to suspend or cancel any order and/or delivery, regardless of their nature and level of execution:

 

• In the event of non-payment of any amount due by the Customer, 
• In case of a payment incident.
• In case of cancellation of any order and/or delivery, the contract will be automatically terminated.

 

7.3 Reservation of ownership

It is agreed that the goods delivered and invoiced to the Customer remain the property of Inci Milano until full payment of the price.

 

Failure to pay may result in the Products being reclaimed.

 

The above provisions do not prevent the transfer to the Customer of the risks of loss or deterioration of the products as well as the damage they may cause, as of the delivery date.

 

Article 8 : Delivery 

 

8.1 Fees

The amount of the applicable delivery charges will be indicated before the validation of the order by the Customer.

 

8.2 Conditions

Deliveries are made throughout the world. Delivery costs are charged to the Customer (excluding discount) and vary according to the delivery method chosen. The costs are indicated directly on the Site at the time of the order.

 

Products are delivered to the address indicated in the Customer's order as the "delivery address" (which may be different from the billing address).

 

Deliveries are accompanied by a proper invoice.

 

8.3 Terms of delivery

The Customer is informed at the time of his order of the possible modes of delivery for the Product(s) ordered and of the possible expenses corresponding to each of these modes.

 

The Customer must select the desired method of delivery and provide all the information necessary for the effective delivery of the Product according to this method.

 

Inci Milano shall not be held responsible for the non-performance or delay of the contract concluded due to the occurrence of an event of force majeure, as specified in Article 11 hereof. 

 

8.4 Product availability

The Products are available for sale while stocks last.

 

In case of unavailability of the ordered Product, Inci Milano will immediately inform the Customer and proceed to the reimbursement of the order within seven (7) working days.

 

Apart from the refund of the price of the unavailable Product, Inci Milano will not be liable for any additional compensation.

 

8.5 Deadlines

Delivery times are indicated at the time of consultation of the Product by the Customer on the Site. 

 

Destination	Delivery time (in working days)
America	10 - 20
Europe	10 - 20
Rest of the World	10 - 20

 

In the event of a delay of more than 30 (thirty) days in relation to the delivery date announced in the order confirmation email, not justified by force majeure, and in the absence of receipt of the Products, the Customer may denounce his order via e-mail.

 

The Customer will be reimbursed for the full amount of the order, at the invoiced price, within a maximum of 30 days from the reception of the email by Inci Milano.

In case of non-receipt of a shipment confirmation, or if the tracking number is not visible on the tracking portal, the Customer can contact Inci Milano via e-mail.

 

 8.6 Transfer of risk 

Delivery is deemed to have been made when the carrier makes the ordered Product available to the Customer.

 The product(s) ordered travel(s) at the sender's risk; it is therefore the Customer's responsibility to make all necessary observations and to return the goods to the sender in accordance with the procedure described in Article 9 below.

 Article 9 : Delivery in conformity, Exchange and return of a Product 

 9.1 Compliant delivery 

The Customer must ensure at the time of delivery of the Product that the Product is in good condition.

 If the Product(s) delivered does (do) not conform in kind or quantity to the specifications indicated on the order confirmation or has (have) suffered damage during transport, the Customer must report this within 24 hours (working day) after receiving the order to Inci Milano via e-mail.

In the case of a product that does not conform to the order, if the delivery has been made, the Customer will be promptly contacted by Inci Milano, and then delivered again free of charge for any available product. The Customer can also obtain the resolution of the sale. The Customer will have to return the non-conforming product to Inci Milano, the shipping costs will be at Inci Milano's charge.

 

9.2 Exchange of a Product

All the orders are print on your demand, so for all the products that you order we do not refund orders for buyer’s remorse. Returns for products as well as size exchanges are at your expense. If you choose to return an item or if you would like to do size exchanges you would need to place a new order at your expense for a product in another size.  

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

 9.3 Unclaimed Products, Returns and Refunds

• Unclaimed returns get donated to charity after 30 days. The customer will be charged for the shipment of the unclaimed packagings back to the production house. The customer must pay for the re-shipment if claims back the unclaimed package.

• Sealed goods like face masks won’t be available for reshipping.

• Shipments that go unclaimed are returned to our production facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).
• The Customer must ensure at the time of delivery of the Product that the Product is in good condition.

   If the Product(s) delivered does (do) not conform in kind or quantity to the specifications indicated on the order confirmation or has (have) suffered damage during transport, providing a picture of the item with the package, the Customer must report this within 24 hours (working day) after receiving the package to Inci Milano via e-mail.

  In the case of a product that does not conform to the order, if the delivery has been made, the Customer will be promptly contacted by Devothema, and then delivered again free of charge for any available product. The Customer can also obtain the resolution of the sale. The Customer will have to return the non-conforming product to Inci Milano, the shipping costs will be at Inci Milano's charge.

 

Article 10: Guarantees

If the Customer notices that the Product delivered to him has a defect, a lack of conformity or is damaged, he must inform Inci Milano at incimilano@gmail.com, indicating the nature of the defect, the non-conformity or the damage noticed. If customer receives a damaged item and an item with a wrong or faulty print, the customer must express his/her will to return the item within 7 consecutive days after receiving it, providing a picture of the item. Any "claims" for misprinted/damaged/defective items must be submitted within 7 consecutive days after the product has been received, providing a picture of the item. The withdrawal request will undergo an evaluation to verify whether the product was used or destroyed, even if partial. In these cases, a refund will not be possible.

 

Inci Milano will organize with the carrier of its choice the modalities of the return, of which it will inform the Customer by any useful means. Inci Milano will bear the cost of the return.

 

The Products must be returned in their original packaging, with all their accessories to the postal address indicated on the original packaging.

 

RETURN:

 

They must be accompanied by a copy of the corresponding purchase invoice.

 

Returns of Products that do not comply with the terms and conditions described above will not be accepted.

 

Inci Milano will proceed to the necessary verifications and will propose to the Customer the repair or the replacement of the Product if it is possible.

 

If repair or replacement of the Product is not possible, Inci Milano will offer the Customer a full refund of the price paid for the Product and the shipping charges. The Customer will receive the refund as soon as possible and no later than 30 (thirty) days following the date Inci Milano informs the Customer of the impossibility to repair or replace the Product.

 

 Article 11: Force majeure

Inci Milano shall not be held responsible for the non-performance or delay of the contract concluded due to the occurrence of an event of force majeure.

 

Are considered as fortuitous event or case of force majeure exonerating responsibility all facts or circumstances irresistible, unforeseeable and independent of the will of Inci Milano such as disturbances or total or partial strikes in particular of the postal services, carriers, of fire, epidemic, explosion, earthquake, flood, war, embargo, law, injunction, demand or requirement of any government, requisition, boycott, or other circumstances (intervention of law enforcement in the areas where its premises or those of its servers are located), traffic accident, breakdown of the delivery vehicle, theft of the delivery vehicle (in particular for express delivery), beyond the reasonable control of Inci Milano.

 

The Customer, being subject only to an obligation of payment, will not be able to benefit in any case from a case of force majeure.

 

In any event, the liability that may be incurred by Inci Milano under this Agreement is expressly limited to proven direct damages suffered by the Customer.

 

Article 12: Personal data

 

Collection of personal data 

Pursuant to the General Data Protection Regulation (GDPR) of 27 April 2016, it is recalled that the personal data requested from the User are necessary for the processing of the Customer's order (delivery, order history, billing, communication with the Customer etc...). 

 

The User has, in accordance with European regulations in force, a permanent right of access, modification, rectification and opposition with regard to information concerning him/her. 

 

This right can be exercised: 

 

 By mail to the address : incimilano@gmail.com

 

Inci Milano is committed to ensuring the confidentiality of the personal data communicated by the User.

 

Inci Milano collects personal data during the following actions:

 

• Creation of a User account: first name, last name, e-mail address;
• Contact form: first or last name, e-mail address and telephone (optional). 
• Newsletter registration form: e-mail address.
• Order form: first name, last name, postal address, email address, telephone number, credit card number.

 

The User is informed that Inci Milano will not use his/her personal data to send him/her commercial offers that may be of interest to him/her unless the User has explicitly consented to receive messages from Devothema by providing his/her email address or by checking a box provided for this purpose.

 

The data collected is kept by Inci Milano during the contractual relationship and up to 3 years after the end of this relationship (last purchase made by the Customer or last interaction of the User with Devothema). 

 

Inci Milano may share personal data with the following third parties, subcontractors, and partners: IT service providers for data maintenance and hosting purposes; payment service providers for the purpose of carrying out payment and reimbursement operations; telecommunication service providers to communicate with the User.

 

All the data allowing to establish the proof of a right or of a contract or preserved in conformance with a legal and/or regulatory obligation, can be the object of an archiving policy, and be preserved for these purposes in accordance with the legal and/or regulatory provisions in force.

 

The purposes of the processing

The main purpose of the data collected by Inci Milano is to process the Customer's order (delivery, order history, billing, communication with the Customer, etc.). 

 

Right of complaint, deletion, and oblivion

The User is informed of the possibility of lodging a complaint with a supervisory authority.

The data subject has the right to obtain from the controller the erasure of personal data concerning him/her as soon as possible and the controller is obliged to erase such personal data as soon as possible when the personal data are no longer necessary for the purposes for which they were collected or otherwise processed (closure of the personal area); by contacting us via live chat

The User is informed that he/she also has a right to rectify his/her data, a right to limit his/her data and finally a right to oppose the use of his/her data.

 

Law of deceased persons

Inci Milano allows individuals to give instructions regarding the retention, deletion, and disclosure of their data after their death by writing to the above address.

 

In this way, a person can be designated to carry out these directives. This person is then entitled, when the person is deceased, to take cognizance of the directives and to request their implementation from the data controllers concerned.

 

In the absence of instructions given by the person during his or her lifetime, the heirs, who will demonstrate this (deed of notoriety), will have the possibility of exercising the right of access, if it is necessary for the settlement of the deceased's estate, the right of opposition to proceed with the closure of the deceased's accounts and to oppose the processing of their data.

 

Cookie management

A "cookie" is a limited-size information file installed on the User's personal equipment by the websites the User visits. Cookies are used to store browsing information, such as browsing preferences or profile information.

 

Cookies may be created by our Site, which are called internal cookies, or they may come from third-party sites.

 

Some internal cookies are necessary for the functioning of the Site, they allow it to function optimally.

 

Other internal cookies are not necessary for the operation of the Site.

 

Third-party cookies come from third-party sites and are not necessary for the operation of the Site.

 

During the first visit to the Site, a banner informs the User of the presence of these cookies and invites him to indicate his choice. They are then deposited only if the User accepts the cookies. 

 

The User may at any time oppose all or part of the cookies and delete them by using the parameters of his browser. However, if the User objects to the cookies necessary for the operation of the Site, the User's experience may be degraded. 

 

If the User does not delete the cookies, they are kept on his equipment for a maximum of 13 months. 

 

Among the cookies, some are used for audience measurement. They are :

 

• Analytical and performance cookies. They help estimate the number of visitors and assess their usage patterns on the Site. They are also used to track conversions. Inci Milano uses Google Analytics (a web analytics solution) and Shopify to collect information about the use of the Site. For more information on these cookies, we invite you to read their terms of use at the following links:

 

• https://support.google.com/analytics/answer/ HYPERLINK 
• https://www.shopify.fr/legal/cookies 

 

• Targeting or advertising cookies. They help to recognize the User when he/she returns to the Site and make it possible to personalize the Site or to propose targeted offers according to his/her centers of interest. The fact of refusing the advertising cookies will not cause the advertising to stop during navigation. It will only have the effect of displaying advertisements that do not consider the User's interests or preferences.

 

The User's choices regarding cookies can be expressed directly with his terminal. In this case, he can authorize or not the recording of cookies in his terminal by using the appropriate parameters of his Internet navigation software. The cookie configuration may vary from one browser to another:

 

• For Internet Explorer:
  http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies 
• For Safari:
  http://support.apple.com/kb/PH HYPERLINK "http://support.apple.com/kb/PH5042"5042 
• For Chrome:
  https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
• For Firefox:
  https://support.mozilla.org/fr/kb/protection-renforcee-contre-pistage-firefox-ordinateur?redirectslug=Activer+et+d%C3%A9sactiver+les+cookies&redirectlocale=fr 
• For Opera :
  https://help.opera.com/en/latest/web-preferences/#cookies 

 

Transfer of data outside the EU

 

Devothema contacts SHOPIFY and is assured that SHOPIFY protects personal data in accordance with the requirements of the GDPR.

 

Devothema has set up its data flows to meet these obligations for merchants. As stated in its Privacy Policy, all European personal data is initially received by merchants and processed in Ireland by Shopify International Ltd, an Irish subsidiary of Shopify. Shopify then transfers this data in accordance with the GDPR. This personal data may be transferred to other regions, including Canada and the United States. Such transfers will be made in accordance with applicable data protection legislation (Addendum on Data Processing by Shopify - https://www.shopify.fr/legal/dpa).

 

For more information on SHOPIFY and data transfers read:

 

- https://help.shopify.com/pdf/cross-border-whitepaper.pdf

 

Right to portability 

 

This right allows the User to recover the data concerning him/her processed by Inci Milano for his/her personal use and to transfer his/her personal data to Inci Milano and to the organization of his/her choice. Given the temporary nature of the data hosting provided by Inci Milano, this portability will only concern personal data that have not yet been deleted by the passage of time.

 

Article 13: Intellectual Property 

The content, structure and software used to operate the Site are protected by copyright. Any representation or reproduction of all or part of the Site without the agreement of Inci Milano, constitutes a violation of the provisions of the Code of the intellectual property and will be likely to give place to pursuits. Any reproduction of the data disclosed on the platform engages the responsibility of the User and can, moreover, lead to legal proceedings, for counterfeiting. The same applies to the translation, adaptation or transformation, arrangement or reproduction by any art or process whatsoever. 

The distinctive signs of Inci Milano, such as domain names, trademarks, names, and logos appearing on the site are protected by intellectual property law. Any total or partial reproduction of these distinctive signs made from the elements of the site without the express authorization of Inci Milano is therefore prohibited.

 

Article 14: Agreement of proof 

The Parties expressly agree that the use of the User's account by the User or by a third party will be considered as proof between them. Inci Milano's recording systems are considered as proof of the date and duration of the use. All elements related to the use of the account will be kept and archived by Inci Milano. Inci Milano will be able to take advantage, for evidentiary purposes, of any act, file, recording, follow-up report, statistics on all supports including the computer support established, received, or preserved by its care. These methods of proof constitute a presumption which could be reversed only in the presence of elements establishing that the means of recording and storage of Inci Milano were indeed defective. 

 

Article 15: Language

In the event of a translation of the GTCS into one or more languages, the language of interpretation shall be the Italian language in the event of a contradiction or dispute over the meaning of a term or provision.

 

Article 16: Applicable law - Disputes 

The present GTCS are subject to ITALIAN law. 

 

In the event of a dispute, the User must make an amicable complaint to Devothema via e-mail.

In case of failure, it is understood that the courts of the jurisdiction of the Court of Appeal of Saluzzo in Italy will be competent, except for imperative rules of procedure to the contrary.

 

Article 17: Nullity of a clause

The nullity of one of the clauses of these GTCS shall not entail the nullity of the other clauses of the GTCS, which shall retain their full effect and scope. In such a case, the Parties shall, to the extent possible, replace the invalidated provision with a valid provision corresponding to the spirit and purpose of these GTCS. Inci Milano's failure to exercise its rights hereunder shall not be construed as a waiver of such rights.

Article 18: Mobile

The Inci Milano mobile message service (the "Service") is operated by Inci Milano (“Inci Milano”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Devothema's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Inci Milano through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Devothema. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +.................... or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Devothema mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, contact us via e-mail.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.